Customer Testimonials
Gil Solis
2 days ago
Response from the owner:Thank you Gil for the amazing 5 star review. We appreciate your business and look forward to seeing you for many years to come here at Capital Chevrolet Buick GMC.
Chris Haynes
4 days ago
Edit: Original Review below for context. DK our sales manager heard our issues and took care of right away. Capital Chevrolet righted the wrong and got us our other key. Thank you guys for going the extra mile to make it right!
We bought a van in July from Capital Chevrolet. So far we have been happy with the van. However, something that happened during the process has been completely unacceptable. When we purchased our used van we were never told that it only came with 1 set of keys. Upon completion of signing the documents we were given a set of keys and told to go meet our salesman at the vehicle - Kunal Vyes. When we went down he congratulated us and said goodbye. I asked him where the other set of keys was. He replied that there was only one set. I wasn't extremely happy but didn't know what else to do at that moment. He told us that he had a friend who worked at a Dodge dealership and would try to get us another set of keys. I have repeatedly tried to get in touch with our salesman and our finance manager sine we bought the vehicle to ask how to go about getting another set. No one has replied.
Looking into how much another set costs it's $700 at the dealer and potentially a few hundred from somewhere else.
I'm not happy. I would have made a louder noise about it if Kunal hadn't told us he was going to look into it and figure it out.
Make sure if you're purchasing a used vehicle from Capital Chevrolet, that you look at "everything". Don't trust the sales process at all.
Response from the owner:Thank you for taking the time to share your experience, Chris. Your feedback is important to us! If you would like a member of our management team to reach out directly please send your contact information to customercare@capitalauto.ca
Al Frew
6 days ago
Dear Capital Chevrolet Buick GMC Team,
I want to take a moment to thank everyone at Capital Chevrolet Buick GMC for making my experience purchasing our new 2026 corvette z06 such a great one.
From the beginning, Kash made the sales process enjoyable with his relaxed, no-pressure approach. He was easy to deal with, knowledgeable, and made the entire experience feel comfortable.
I'd also like to thank Kevin, the Sales Manager, for being so helpful and providing me with the information I needed throughout the process. His professionalism and willingness to help made a big difference. I especially appreciated Kevin taking the time to help me load the car into the hauler. It was a very tight fit, and his hands-on help was greatly appreciated.
And a special thank you to Rufus for making the financing process straightforward and easy. He was great to deal with and helped make the final steps of the purchase a smooth experience.
Buying a Corvette Z06 is a pretty exciting experience, and the team at Capital Chevrolet Buick GMC made it even better. I really appreciate the excellent customer service and the way everyone treated me throughout the entire process.
Thank you again to Kash, Kevin, Rufus, and the entire Capital Chevrolet Buick GMC team. I'm thrilled with my new Z06 and couldn't be happier with the experience!
Sincerely
Al.
Response from the owner:Hi Al Frew,
Thank you so much for taking the time to share your wonderful experience! We are absolutely thrilled to hear about your smooth purchase of the new 2026 Corvette Z06.
It is fantastic to know that Kash provided a relaxed and knowledgeable sales experience, and that Rufus made the financing process straightforward. We'll be sure to pass along your special thanks to Kevin as well—he was more than happy to help ensure your new Z06 was safely loaded into the hauler!
Congratulations on the exciting new ride. We truly appreciate your business and hope you enjoy every mile in your new Corvette!
Jason Brophy
1 week ago
I took my Hummer in three weeks ago to get an assessment after I was hit parked,got it back with nothing done to it after a bad conversation next door at collision(Rob),your shop recommended water pump alignment and 4 new tires(which two back ones were a year old)I then brought it to another shop and they wondered how you guys could miss a bearing and control arm on your assessment since it was bad?And you can’t do an alignment without those repairs!How could you guys miss such a huge component to an assessment?You guys sure quickly recommended everything else but the important part,I won’t be back nor will my family,the service and quality has been gone for years especially after I relay my concerns to the manager about my dealings with Rob next door and he didn’t seem to concerned for anything but the oilers game!crap service crap place!
Response from the owner:Thank you Jason for taking the time to share your experience. Your feedback is important to us and we would appreciate the opportunity to learn more. Please contact us at customercare@capitalauto.ca with your contact information, and our management team will reach out to you directly.
We look forward to speaking with you.
Kimberly Monzon
1 week ago
Some people come into your life for a reason, and I'm truly grateful Kevin Sexstone is one of them. 🙏
Buying my car from Kevin was so much more than just a transaction - It was an experience built on trust, honesty, and genuine friendship.
Of course, I had to put my bargain-hustling skills to work and make him earn the sale... Somehow, I still managed to walk away with an amazing deal! 😂
The craziest part.... I bought the vehicle over the phone without even seeing it in person first. That's how much I trusted Kevin. He was completely honest about everything, and when I finally saw the car, it exceeded my expectations.
From the moment we started the process, Kevin made everything effortless. He took the time to answer all of my questions, made sure I was comfortable every step of the way, and truly went above and beyond. His kindness, patience, and integrity are rare, and they made this one of the easiest and most enjoyable purchases I've ever made.
I absolutely love my new car, but what I'll remember most is the care and friendship Kevin showed throughout the entire process!
Thank you, Kevin, for making such an important purchase feel so exciting and stress free. I'm incredibly grateful for everything you've done.
If you're looking for someone who genuinely cares about people, not just selling a vehicle, I can't recommend Kevin Sexstone highly enough. You'll be treated with honesty, respect, and exceptional service from start to finish.
Response from the owner:What an incredible review Kimberly, thank you for sharing your experience! It sounds like Kevin had to work for this one with those bargain-hustling skills! We love hearing that the trust was strong enough to purchase your vehicle over the phone, sight unseen, and that it exceeded your expectations when you finally saw it.
Kevin will be thrilled to hear how much his honesty, patience, and genuine care meant throughout the process. At Capital Chevrolet Buick GMC, we believe buying a vehicle should be about more than just the transaction, and your experience is a wonderful example of that.
Congratulations on your new car, and thank you for trusting Kevin and the Capital Chevrolet team with such an important purchase. Enjoy!
Тагир Исмаков
2 weeks ago
We recently had a really great Equinox EV buying experience with the Capital dealership from start to finish. A special thank you to Kashton for his personal attention and for making the whole process so easy and comfortable, to the managers for being flexible and working with us on an individual offer, and to the Finance Team for explaining every detail so clearly and thoroughly. Everything went smoothly and completely stress-free, with a very friendly and welcoming atmosphere throughout. And a special mention for the car delivery tradition with confetti and party poppers — my 8-year-old son absolutely loved it and was so excited! 😊
Response from the owner:Thank you so much for the wonderful 5 star review and congratulations on your new Equinox EV! We are thrilled to hear that Kashton, our management team, and the Finance Team made your buying experience smooth, comfortable, and stress-free. It absolutely makes our day knowing that your son loved the confetti and party poppers during delivery making those fun memories is exactly what we strive for! Thank you for choosing Capital Chevrolet Buick GMC, and we hope you and your family enjoy every drive in your new vehicle.
Chad Hiebert
2 weeks ago
Our family bought a vehicle from these folks a year ago. We decided drop in and look at Corvettes. They had a couple dozen on the lot including a very nice C7 Z06. The 2027 Grand Sport seriously caught my interest. Overall the team gave us a great experience. The lot is packed with choices. The dealership is spotless and the team was great. Recommended.
Response from the owner:Hi Chad, thank you so much for the fantastic 5 star review and for stopping by the dealership again! We are thrilled to hear that you and your family continue to have great experiences with our team. It is awesome that the 2027 Grand Sport caught your eye—we definitely pride ourselves on having a great selection of Corvettes on the lot! Thank you for the kind words about our dealership and our staff. We hope to see you again soon!
Heather Agar
3 weeks ago
Dylan is the best at Capital. He is very responsive and communicative when my car is in. His attention to detail is incredible and I appreciate him for helping me every time.
Response from the owner:Thanks for taking the time to leave us such a great review Heather! We will be sure to share your feedback with Dylan and the rest of the team.
Ben Graham
3 weeks ago
Response from the owner:Thank you for the 5-star rating Ben! We truly appreciate your support and are happy you had a great experience with the team at Capital Chevrolet Buick GMC. We look forward to seeing you again!
Jonathan Leong
4 weeks ago
This was my first time purchasing a new vehicle. Larry Carpendale is very quick to respond and always provided the most competitive pricing. I appreciate your hard work earning my business and would recommend him to anyone shopping for a new vehicle!
Response from the owner:Hi Jonathan, thank you so much for your review and congratulations on purchasing your first new vehicle! We are absolutely thrilled to hear that Larry was able to provide you with quick responses and competitive pricing. We truly appreciate your business and your recommendation. We'll be sure to pass your kind words along to Larry. Enjoy your new ride, and please don't hesitate to reach out if you ever need anything else!
— The Team at Capital Chevrolet Buick GMC
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