Customer Testimonials

Jag Parmar
4 days ago
Where do I even start. Buying my 2027 Corvette C8 from Cliff Albert at Capital Chevrolet was hands down the best experience I have ever had buying a car, and honestly one of the best days of my life🔥☺️ From the very first conversation, Cliff treated me like family, not like a sale. He was honest, patient, and genuine the entire way through. There was never any pressure, never any games, just a good man who truly wanted to see me drive away happy. Every question I had, he answered. Everything he promised me, he delivered on. That kind of integrity is rare in this business and it means everything. What he and the team did on pickup day is something my wife and I will carry with us forever. They had my car sitting in the centre of the dealership under a cover, waiting for us. When we walked in, they turned it into a real celebration, confetti, energy, the whole dealership sharing in our moment. John, their hype guy, was absolutely phenomenal. His energy was unreal and he had everyone in that building smiling. They did not have to do any of that for us, but they did, and they made us feel like the most important people in the world that day.🎉🎉🎉 This car meant more to me than most people know, and Cliff understood that without me ever having to explain it. After the cover came off, he personally walked me through every single feature of the car, taking his time, making sure I understood everything before I left. He went above and beyond in ways big and small, and you can tell he genuinely loves what he does. I drove away with a smile on my face that stayed there for days, and I still smile every time I think about that day. Sheryl in finance was great to deal with as well and helped make the paperwork side smooth and easy. Cliff, thank you. You did not just sell me a car, you gave me and my wife a memory we will never forget. If you are thinking about buying a vehicle, do yourself a favour and go see Cliff Albert at Capital Chevrolet. I recommend him with my whole heart.🙏🙏 On a scale of 1-10 I would rate my experience a 100🔥🔥🔥🔥
Response from the owner:Hi Jag, Thank you so much for taking the time to leave such an incredible review! We are absolutely thrilled to hear about your experience purchasing your 2027 Corvette C8 with Cliff Albert. Knowing that we could make pickup day such a memorable celebration for you and your wife means the world to our whole team. Cliff and John were so excited to be a part of your special day, and we'll be sure to pass along your kind words to both of them, as well as Sheryl.Thank you for choosing Capital Chevrolet and for being part of our dealership family. Enjoy every single drive in that stunning Corvette C8!
Chris Moniz
7 days ago
Thank you Kolby for taking care of me on my Colorado ⚡️it was a great buying experience made easy especially since it’s been 18 years since my last purchase. All questions and concerns addressed! Thanks so much!!!
Response from the owner:Hi Chris, Thank you so much for the 5 star review! We know buying a vehicle after 18 years is a big deal, and we’re thrilled to hear that we made the experience smooth, easy, and stress-free for you. Congratulations on your new Colorado! We truly appreciate your business and hope you enjoy every drive in your new truck!
Myles Worth
1 week ago
Awesome place to buy a new vehicle. Trade in value Acceptible as well. Definitely recommend this dealership!!
Response from the owner:Thank you for the fantastic review Myles! We’re so glad you had a great vehicle-buying experience and were happy with your trade-in value. We truly appreciate your recommendation and thank you for choosing Capital Chevrolet Buick GMC. Enjoy your new vehicle!
Donald Ogg
1 week ago
While I see the acknowledgment to the great folks . Matt respectfully you have not or are avoiding the question on the extra fees. Step up and answer the question or make it right. As a company are u not making money. Sadly not my approach to customer service. Call me or post as the team is 5 plus. Been dealing with them since Southgate Chevy days. Cliff A and Cheryl H who I have dealt with for many years first class. Stephanie and her great service team also first class. My only issue is when u now deal with them when using your credit card passing the fee to the customer. That is where while 5 stars based on the other great service the company should be able to deal with their bank or credit card provider for a better rate. I was advised passed on never heard back. If it was not for the folks above and I have purchased many vehicles 🚗 would not be dealing with them, company sadly. Customers pay enough for vehicles I call this a tariff. Matt still wasting a reply respectfully submitted .
Response from the owner:Hi Donald, thank you for taking the time to share your review and for your loyalty over many years! It’s wonderful to know that Cliff, Cheryl, Stephanie, and our service team have earned your trust and 5-star rating for their service. We also hear you loud and clear regarding the credit card fee, and we appreciate you sharing your perspective on this policy. Thank you for sticking with us—we’re always grateful to serve you!
From the moment we walked into the dealership, Kolby helped us out every step of the way up until the final purchase. We told him the type of vehicle we were looking for and he did a fantastic job educating us on the vehicle and making sure we were equipped with all the information we needed to make such a big purchase. Kolby truly provided us with a first class customer experience and we would highly recommmend dealing with him and the rest of the team at Capital (DK and Tyler as well) the next time you are looking to buy a vehicle!
Response from the owner:Hi Austin, thank you for the fantastic recommendation! It’s wonderful to know that Kolby, DK, and Tyler took such great care of you from start to finish. We truly appreciate your business and hope you thoroughly enjoy your new vehicle. Please don't hesitate to reach out if you ever need anything down the road!
Caleb Lumbard
1 week ago
I was lucky enough to work with, Altaf. I told him was in no rush and was exploring my options, and Altaf respected that. He was honest and never pushy. He went above and beyond to earn my business and was able to get me a good deal. Thank you, Altaf! Capital is lucky to have you! Loving my ‘26 Envista ST.
Response from the owner:Hi Caleb, thank you so much for the fantastic review! We are thrilled to hear that Altaf went above and beyond to provide you with a patient, no-pressure experience while helping you find the right vehicle. Congratulations on your new '26 Envista ST—we hope you love driving it! If you ever need anything else, the team here at Capital Chevrolet Buick GMC is always happy to help.
Dale Farn
1 week ago
We dealt with Jack in the service department and he is an absolute stud. He communicated with us about our repair through the entire process. We recommend him for all your service needs. Thanks again dude.
Response from the owner:Thank you for the awesome review Dale! We love hearing that Jack kept you informed every step of the way and made your service experience a great one. We’ll be sure to pass along the shoutout. Thank you for choosing Capital Chevrolet Buick GMC and for the recommendation!
YYC403
2 weeks ago
Won't stop sending me physical mail. I haven't owned a GM product for almost a full year now. I've emailed them multiple times. I've called. I've been redirected to On-Star to remove myself from their list. Yet, I keep getting mail about service from Capital GMC. Super annoying, and they won't remove me. If you would like to actually remove me, please reply with the process, because this is getting old.
Response from the owner:Thanks for taking the time to leave us a review and apologies that you are still receiving mail. Please feel free to reach out to us at customercare@capitalauto.ca and we would be happy to ensure this is corrected and adjusted. We look forward to connecting!
atomica67
2 weeks ago
Repeated contact from the sales team despite requests not to be contacted. This is disrespectful and shows a disregard for customer preferences.
Response from the owner:Thank you for taking the time to share your experience. Your feedback is important to us! We'd be happy to remove you from our contact list, please provide your details to customercare@capitalauto.ca
Our family is very grateful to Kunal. He helped us find the right car at the right price and shared all his expertise with us as we took this big step. We also want to thank Taylor in the finance department, who explained everything to us in detail. Many thanks to the entire Capital team.
Response from the owner:Thank you so much for the wonderful review, Carlos! We are thrilled to hear that Kunal helped your family find the right car at the right price, and that Taylor made the finance process smooth and clear. Providing knowledgeable, transparent, and supportive service is always our goal. We truly appreciate your support and hope your family thoroughly enjoys the new vehicle! Welcome to the Capital Chevrolet Buick GMC family!