Customer Testimonials
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The entire experience of buying my Kia was excellent! We had fantastic customer service from Kelsie in the finance department and Mark, who sole me my car. Thanks!
Excellent Sales and Service Department.
It was a wonderful first car buying experience. They answered all my questions about the car and financing. Ted was stellar in making me feel comfortable in my decision without being pushing for an decision.
First time buying used from a dealership, and I have to say that Ted made it quite a pleasant experience. He was not pushy like some of the other dealerships I had visited the same week, and that stood out to me. He was knowledgeable about the car, and honest about the minor issues the car had. I also appreciated the freedom to test drive alone, where I was really able to get to know the car on my own. Besides some minor difficulties communicating with the finance department to secure the deal (calling multiple times with no response), I ...
This was the third vehical that my wife and I brought from this dealership. From the time I inquired over the internet and when i walked in the door they were very professional. Ted was very personable and listened to what i wanted and went above and beyond to get me in the truck that i wanted. When it came to the financing, Kelsie was great and also went the extra mile explaining the details and options. What i liked most though was from start to finish i did not feel pressured in any way.
Great options from sales and a great deal from financing. Shout out to Jackie and Kelsie!
Jackie was great in helping me find the right car for me. He gave me options that fulfill my needs which made me choice easy. Kelsie also gave me a great deal with my financing. 5/5 stars!
Very professional staff and very knowledgeable. No pressure shopping. Jackie was excellent with know of the vehicle and Nizar gave and excellent overview of the finance side and Onstar product.
The sales rep not pushing like other dealer. Its used car, but they deatails its like a new one and Mark went thru all the function of the car with us.
Capital is the best dealership in the city! Taylor responded promptly to my internet inquiry and was very personable. She was very knowledgable! 10/10 recommend
I strongly advice everyone trying to get a new or used car to visit this dealership. They've got lots of great staffs but Jackie was really special to me. Amazing sales man, I'll recommend him to anyone any day anytime!
I was dealing with easily the best sales advisor I have ever met. His name is Jackie Huang. Ladies and gentleman, if you are ever in the dealership or looking for a new or used vehicle Mr. Jackie Huang is your guy. He will go above and beyond to ensure you have found what you are looking for and are satisfied. His customer service is unmatched.
Jackie Huang was great to work with and really went above and beyond to secure my desired vehicle and ensured top quality. He also kept me well informed with timing and next steps which is super important to me. It was a pleasure working with him and I would highly recommend this dealership.
Getting a new vehicle can be a stressful process but Jackie Huang made it quick and easy. He really went the extra mile to ensure I got the right vehicle for me and my family. I cannot recommend this young man enough! We will definitely come back to Jackie when it is time for another upgrade.
Wonderful service from Jackie Huang. Makes you feel right at home. Felt no pressure of trying to buy a product or being forced into a decision. If you need any info on the vehicles this guy knows his stuff 👍. I will be back in the future for sure! Thanks for the Denali Jackie, all smiles here!
I was looking for a new vehicle for a long time, and it was hard to find someone I trusted, till I came here. Jackie Huang was my salesman and he is an absolute gem. Straight shooter and honest, I'm very pleased with my experience here and I'll be supporting this dealership in the future.
I highly recommend coming here for your next vehicle and I highly recommend going to Jackie Huang when you do. The guy is world class and honest. He'll help you find exactly what you're looking for and not push you towards something that you don't need like most salesman do. I'm now riding in my sweet new ride thanks to this guy. Hasle free and smooth sailing through the whole process. Even got me a good deal on a slick sets of rims. I was out of the old and into the new within the hour. ...
The deal is not completed as yet, waiting on paperwork from the states. But the salesperson, Ted Fuentes, has been outstanding. He is very personable and considerate with his time and interest in making sure I understand all aspects of purchase of the vehicle and that I am familiar with the vehicle inside and out. While waiting for paperwork, he keeps in close contact with me to see how things are going and offers of help in anyway. He can. I am impressed with his professionalism and concern on a personal level. I would highly recommend this dealership and Ted ...
Tommy and Dave went above and beyond for my vehicle! They helped seal leaks in the car for free to help me out! Awesome service
As I purchased my envision over the phone and pictures can’t comment on dealership. No I’ve dealt with people all my career and speaking to Ted from the beginning I knew he was a upstanding person. When we met Ted in Moose Jaw it was like we had known him for years. Very personable,honest excellent salesperson not once did I feel pressured to buy. We were treated the way customers want to be treated. Give him a raise he deserves it. Thanks for the vehicle sale and hopefully we can do business again sometime.
Can’t thank Mark and Capital enough. Great service! We felt like royalty. Mark walked us through the whole process and explained everything on our new Yukon. Financing was seamless. They even moved the old registration to the new vehicle for us! No need to visit the registry! We will buy from Capital again!
I had a great experience at Capital GM , the whole experience was so great, I wouldn’t ever go to another dealership to be honest. Cliff Albert was awesome, he went above and beyond to make sure everything was perfect! Nizar Lakhani did a great job of going through the finance side of things! Thanks for such a great experience and again, huge shoutout to Cliff Albert. I’m not getting the option of selecting quality of work, but I would also rate it 5/5.
I was back to Capital Chevy to have my brake pads replaced this morning. I spoke with an Advisor, Tommy Ton, about what was to be done. He couldn't have been more attentive to my requests. While the work was being done he had come to the lounge and explained status/progress of the work. He told me to expect the work to take about an hour and a half, it was completed and my truck waiting for me in 1 hour. It's people like Tommy that keep me interested in my repeat business with Capital. If a company ...
Clair and Sheryl are always super nice and amazing! The whole team is great. Such a pleasure to deal with Clair and Sheryl! Great overall dealership!
Exceptional customer service at Capital Chev! Highly recommend anyone looking for the best deals to go see Matt Pedersen 👌
Friendly, easy, and professional. Cliff worked with me to find a vehicle that was a challenge. They worked with my timeline and had the vehicle to me quick. Great experience!
Clair was excellent to deal with vary professional Everything was set up and taken care of when we came to pick up the vehicle he stayed late to make sure everything went smooth thanks so much Clair
Capital Chevrolet was a great dealership to work with! Everyone that I worked with was extremely helpful, honest and kind, making the purchase of my new vehicle a breeze!
Matthew was very professional and courteous during the whole procedure. He made buying a vehicle a painless and exciting chapter in my life! I highly recommend Matthew to help you with any vehicle purchases. I know I will certainly return to Capital for any future vehicles I may buy and go see Matthew specifically! Thank you Matt! I love my new Blazer!
Awesome customer service by this dealer especially Mathew Pederson who's friendly and personable manner made us feel very very welcome, his knowledge of the vehicle we were purchasing was excellent and although it was a used vehicle it was presented and polished as if it was brand new. The service department went above and beyond when I purchased new rims for my car when there was a slight problem with the new tpms sensors and got everything sorted out for me. Would recommend this dealer to anyone.
When my vehicle needs suddenly changed, I honestly thought I was going to be stuck with the vehicle I had or face a huge loss. But, Matt was excellent in helping me meet my new needs with a trade-in on my vehicle (for a fair price) and worked hard to make up the deficit with a great deal on a new vehicle.
Matt was extremely kind and thoughtful. He took the time to drive and learn the vehicle we wanted to get to get a better idea of how it works and the features it has. He was wonderful to talk to and had a great sense of humor! Nizar and Kelsie were fantastic to deal with and explained all we needed to know about financing.
Ted was fantastic! We had a great experience. He made sure all of our questions were answered and was a pleasure to work with. Thanks Ted!
I am excited to get my first electric car. Ted did a good job in making it work for both of us. It was good to learn how the electric car works alongside the employees.
Out of several dealerships I checked for a vehicle, Ted came through with a demo to fit my interests which included more options and a better trade than other dealerships. Capitol is willing to work with you where others may just move on to other clients. Definitely would recommend Ted for any purchase! Don't be afraid to ask questions or express your concerns with him. He is there to help until you are ready to purchase and his professionalism is what makes the difference. Alex also helped with concerns I had and made sure they were addressed in a ...
My husband and I have known for awhile that I have needed a new vehicle. I was hesitant because a) I didn’t think I could afford it and b) I had never purchased a car before. We made a connection with Matt H. and explained to him that we were in the market for a new car. He immediately began to send us different options within our budget. When the Acadia came up in his search, he sent us the listing. I was very intrigued and thought it was a beautiful car but I was scared because I have ...
My husband and I have known for awhile that I have needed a new vehicle. I was hesitant because a) I didn’t think I could afford it and b) I had never purchased a car before. We made a connection with Matt H. and explained to him that we were in the market for a new car. He immediately began to send us different options within our budget. When the Acadia came up in his search, he sent us the listing. I was very intrigued and thought it was a beautiful car but I was scared because I have ...
After replying to many other ads I had seen on facebook on trucks that I wanted more information on or to schedule a viewing and not getting responses back on many. Dealing with Capital Chevrolet was a breath of fresh air. Within minutes of sending the inquiry I received an email letting me know who was going to be taking care of me. Within a day a personalized walk through of the vehicle was sent to me and we were well on our way to scheduling a test drive. From beginning to end Capital Chevrolet has been great to deal ...
We are very happy with our Buick Enclave Avenir. Matthew was an excellent sales person. He cares so much about customer satisfaction. This is our third Buick Enclave purchase from Capital. We will be back!
Purchased our gmc sierra and picked up this morning and very pleased with Ted and Alex. They were honest and both very nice! I will definitely recommend them!
One of the Best and most relaxed experiences I have ever had at a Dealership . Everyone at Capital was very friendly and went out of there way to make the experience of purchasing a vehicle stressless. Thank you Ted Fuentes .
He is fantastic Easy and great product knowledge Recommend him to anyone. Thanks again brian Both me and my wife were pleased with service all around including phil and mark
Thank you for being very helpful and working with us on our new purchase. I have dealt with other dealers in the city for both sales and service and my dealings with Capital have by far been the best to date.
Excellent service... Mark and Kelsie make a great team. Thank you Team Capital for helping us get our new vehicle. Five star service all the way
Customer service was great, someone was always available to direct me to the right person. Friendly car salesmen, and great service. I found a vehicle that suited my family needs, and highly recommend this dealership!
Well very professional sales and service from capital Chev , Ted Fuentes did an excellent job on both cars . Happy with trade value of my truck. Very disappointed with the finance department putting extras and saying they were included and charging me for them. But did fix most of the issues.
I had a great experience dealing with everyone at Capital, from my initial talk with Ted to the final vehicle delivery, everything about the process was great! I didn't even have to leave my house!
Always great service when I come to capital. Friendly and accommodating I would definitely recommend purchasing a vehicle at capital for anyone who is looking
This is our second time buying a used vehicle here. There's not the high pressure sales like some dealers. Claire worked at getting us the best out the door deal, gas tank full! 30 day guarantee that you love your choice. Can't beat that! Thanks Claire
I would definitely recommend Capital Chev. They provide great service! and have an awesome team. I'm most impressed by Alfred who took the time to answer all my questions and went above and beyond the call of duty, to ensure I was happy with my purchase. A big thanks to Bryan, Nizar and Alex for your help getting things done with ease!
I had such a nice experience purchasing my new SUV. The unfortunate reality of being a young female navigating the ropes of purchasing a car is honestly not fun. I went in with a specific budget for payments, I felt no sales pressure from Clair, he talked me through getting a new SUV or a used one and what may be the best route for me. Alex helped with the financial side of things and he was super friendly, and knowledgeable. I got my payments right around my budget and new winter tires, I had a really easy and enjoyable ...
I enjoy my new ride, staff were professional but Long are the days they got excited for you and gave a small gift to congrats
Dealership was informative, efficient and courteous. I would have liked if the dealership would have fixed the window chip. Delivery to medicine hat was nice.
Went in for a recall on my truck. Tommy helped me out and even got it washed. Thanks
Fantastic service! Loving our new Equinox! Mark was amazing! Highly recommend! Have used Capital Chev in the past and will continue to do so! Thank you again!
Matt was a fantastic guy to work with while sorting out our new truck. He was not pushy and didn’t try to up sell us on anything. He took the time and helped us find the right one, and then went through the details with me very clearly. Would happily work with him again!!
Jackie and Nizar were very easy to deal with. Knowledgeable and friendly. The only thing I would comment on is the length of time it took to complete the process... a lot of waiting without being told why it was taking so long.
Great service and great prices. My new Chevy spark came with winter tires and drives like a dream. Everyone respected COVID rules and I would recommend to friends.
Our salesman today was Emmanual Lorot. Best sales experience ever!!! Emmanuel was so patient and answered all my Mother's questions. Very knowledgeable and Friendly. We talked on the phone numerous times he even sent me videos of the vehicle we’re interested in. Everything was pre-set up for our test drive. My vote is for Emmanual salesman of the year!!!
Good communication. Solved or is solving any issues. Friendly will to go out of there way to help with any questions on and off line
I’ve been dealing with this dealer and specifically Ted for quite some time now, constantly asking questions and inquiring about different vehicles and prices at all tokens of the day. Never was felt any pressure or bugged for any deposits which made me feel comfortable and allowed me to make my own choice of where to shop. They even worked around my Hectic schedule! Thanks Ted and thank you capital for the brand new Sierra AT4!
Every time I buy a vehicle I truly have an interesting experience. This time was no different. I will say that they stood behind their sale 100 % and in the end ( 1 week later ) I did get vehicle back in my garage. Phil in Sales and management helped the failed process move forward. Success in the end is the result and that alone will bring me back as a customer. This purchase was number 2 from them.
Robert, Cliff and Nizar are truly fantastic to deal with! Couldn’t ask for best people to help buying a new vehicle!!! The made it simple and seamless! 🙂
Cliff was amazing from the moment we stepped into the dealership to the moment I drove away!! He took my picky vision and turned it into an amazing reality! Forever thankful!!! So incredibly excited to have my new Tahoe, with all of the changes done perfectly!! Cliff and Nizar were great to work with. They answered all my one more questions, even at off work hours, I knew I could text and get a prompt response. Thanks again!!
From day 1, buying my new 2019 GMC Truck from Clair, to receiving regular LOF maintenance over the past couple years. And now having to do a minor insurance claim repair in the collision shop. My experience has been exceptional. Time for a review. Which I've never cared to do in the past. But this seemed most worthy. Most recently the service from Erin Whelan in the Collision Center. She provide me with the best customer service I have ever experienced. From quick email and phone call returns, she always seemed to be on top of things. Big shout out to ...
So grateful for the service I received from Erin W. in the collision center. With her quick email replies and phone call returns. My service went without a hitch. Great Job Erin! I really appreciated all service you provided me with. Thank you. ...also, my truck looks great so a thank you to the body shop team as well!
I’ve been taking my vehicles here for years and they’re great. Always keep you up to date with the status of your vehicle. whether it’s an Oil change, warranty work or just repair work they get it done right and are great to deal with. If you happen to get Brian as a service rep you are in luck. I’ve had a great experience with all their service folks but Brian who I’ve had as a rep several times stands out because he’s always on top of it and really goes above and beyond. ...
Good dealership. Now have had great experiences in both service and sales. Very accommodating and great to deal with. Would recommend to friends and family.
Emmanuel is the MAN. I’ve been in and out of many dealerships buying vehicles. Emmanuel and the Capital dealership team are likely the best I’ve ever dealt with. Very professional and awesome to deal with. I highly recommend shopping for any vehicle here new or used. I will be back in the future.
Went above and beyond to make this purchase happen! Warm and friendly and just a great business. I felt included and up to date through the entire process.
Quick and clear communication made this a very quick and easy purchase. Ted made us feel comfortable and at "at home" by offering to show us around. It was a no pressure purchase that was very kid accommodating! Thank- you for my awesome new ride Ted!!
Great service and awesome experience.Ted and Dave both were very professional and friendly. I definitely recommend capital Chevy to my friends and family . Fantastic service
Emmanuel was easy to deal with. Emmanuel understood our needs when looking to replace our vehicle. He did not hesitate to come outside in the lot to meet us on a very cold blistery day. He made our purchase and pick up seamless. It is unfortunate that Emmanuel had to go back and forth to the sales manager to keep trying to make the deal for us and it does not reflect Emmanuel’s salesmanship in any way. Previously we we’re looking at a vehicle at Canyon Creek Toyota, the salesman again was professional and during the discussion surprisingly ...
Cliff was a friendly and courteous person. Very responsive and easy to talk to. I think he was just as pleased with the Chevy Bolt as i was! Five stars all around!
This is the second car we’ve purchased from Capital Chevrolet and I couldn’t be happier. It takes a lot to make me return to the same dealership to buy a car, but Phil was a pleasure to deal with. I’ve always been happy with the service and I look forward to continue our relationship with them!
Easy to deal with , got me everything I was looking for plus more at a reasonable price and even better service. Highly recommend to anyone
I Recently moved to Calgary and was shopping around for used trucks, after visiting a few dealerships I stumbled upon a fantastic looking used truck at this one. I went to see the truck without an appointment and was greeted by Mathew who was one of the newer and younger salesmen, although hungry for his first sale he was not pushy and made it a very positive experience unlike some previous dealerships I visited where they cared mostly about the sale and would corner you and bombard you with questions as to why you are not ready for the purchase. ...
Great guys to work with, we were able to make a deal and take my new Silverado home same day! i would highly recommend capital Chevrolet to everyone
Ted and Alex were awesome to work with throughout the whole process. They were transparent with everything, not pushy at all and worked with me to get me a great deal on a gorgeous truck! Ted was able to provide me a with a personalized walk through video of the truck before I was able to come in and he continued to go above and beyond throughout the whole deal to ensure I was satisfied and taken care of. Many thanks to Ted and everyone else at Capital!
Ted was very helpful and attentive and went the extra mile to make my purchase easy. The vehicle was detailed very well. Finance felt a little pushy to sell extras,but kind of expected. The badge on the side of the truck was crooked but clearly wasn't that obvious as I didn't notice either until I washed it the first time.
Ted and Jonathan at capital were amazing to work with. They were professional, kind, open and took my need seriously and got me exactly what I needed. I loved that Ted wasn't pushy or tried to force me into buying a vehicle that wasn't right for me. Instead, he found exactly what I was looking for at a great price. I would recommend Capital GMC to any friends or family members looking for a new or used vehicle right now! Thanks guys!!
Ted was kind, considerate, and straight to the point as soon as I set foot on the dealership property. He helped me get the deal I was looking for with my used 2018 subaru wrx. I would recommend Capital Chevrolet and Ted to any of my friends looking for a vehicle. Jon also helped make the process simple and easy to follow through. An excellent dealership experience over-all.
Excellent overall experience Alfie was great and business department (Nizar) was Great. Excellent price. Alfie (salesmen) worked very hard to get me the deal I wanted.
We had a great experience at Capital Chevrolet Buick GMC. Found the exact car we wanted in great shape at a fair price with excellent customer service and attention-to-detail. We highly recommend this dealership. Thanks to Ted Fuentes for your efforts and going above and beyond.
Very easy buying experience, despite Covid restrictions. Accommodating and friendly staff, they make sure you get the vehicle you're looking for, at the best possible price.
Having a great Dealership Experience and will continue to work with them on the deal
Mark & Alex did a great job. Great service. Very attentive and knowledgeable. A pleasure to work with. Thanks very much. Really appreciate your help and efforts. .
Customer service was amazing. I had a great time test driving the vehicles. Thanks Ted for your patience . So far I’m glad I made the trade from Ford to Buick
Great selection of vehicles with all the right options. Modern, clean and spacious lounge. Looking forward to dealing with service department when the time comes.
Great experience buying my first vehicle through a dealer. Mark was very helpful and was able to answer all my questions about my new truck.
First class service from Cliff and everyone at Capital Chev! Thanks very much for making our new vehicle purchase a fantastic experience and a total breeze.
Great service, delivered on their promise, made the process easy, Cliff was great to deal with super nice and honest, delivered right to my door!
Fantastic experience! It was an easy process all the way through, where I particularly liked how they took the time to make sure I knew how to use all the features of my new vehicle.
Thank you so much Cliff! From start to finish the service was impeccable! You made buying my new vehicle a breeze. Can’t thank you enough! All the best during this holiday season! Stay safe 🙂
Purchased my 2020 GMC Suv Terrain Denali in August. Vehicle had been driven very little so had to call Roadside Assistance to get it started. No luck with first tow truck driver so called again and had a great fellow the next day. The company was Service Force[sorry forgot the operators name] and he managed to get the vehicle started and pushed onto the driveway to be towed to the dealer. Got a call from the service department a few hours later that the vehicle was charged and ready to go.Since I have a medical condition and could not ...
Good customer service is huge for me. Brian Ellis has done it once again. In this busy time of long hours and trying to get our snow tires on, he made sure the job was done! Thank you Brian and the great team for great service! I’ll be back.
I am extremely happy to provide Capital Chevrolet Buick GMC an overwhelmingly positive review! They stepped up to rectify a stressful and troubling service issue. The Service Manager, Dean O'Dell, was completely professional, pleasant and eager to resolve the problem. He dealt with an out-of-province dealership to rectify this incredibly stressful situation and brought it to a successful completion. My deepest thanks and appreciation to Dean!! This dealership DOES stand behind their service department.
Salesman Phil Buller was very good to deal with and he did enough research to find a truck that we were able to a good deal on. He always called when he promised which doesn,t always happen . I enjoyed doing the deal with Phil and would do so again Al Humphreys
I've dealt with may other gmc dealers in Calgary. Phil was a great associate and recommend there services to others! No pushy tactics which is nice.
