Customer Testimonials

mike Corrigal
2 days ago
The sales team was fantastic to deal with. I bought a used car from them. I was from out of town I sent them videos and pictures of my trade and negotiated a price subject to change if they noticed anything major before driving to Calgary. Finance manager Brittany was also great to deal with and got the paper work done fast. Was able to drive home with the car same day. There was an issue with the car noticed after all the paper work was completed and they were fast too correct it to the best of their ability.
Response from the owner:Thank you so much for the fantastic 5 star review, Mike! We are thrilled to hear that you had a great experience with our sales team, especially coming all the way from out of town. It's wonderful to know that the remote trade-in negotiation went smoothly and that Brittany in finance could get your paperwork done quickly so you could drive home the same day. We're also glad our team was able to swiftly address and correct the issue you noticed before you hit the road. Thank you for choosing Capital Chevrolet Buick GMC, and enjoy your new vehicle!
Shout out to Diego, Dylan and Kaleb. Really appreciate the extra effort in dealing with a problematic tire replacement. Thanks!!!
Response from the owner:Thanks for the awesome review Stephen! We will be sure to share your feedback with the rest of the team.
Sheldon Grover
6 days ago
Thank you to Koha and Stephanie for helping me out with my recent truck repair . They did amazing job working with the dealership i originally bought the truck from and Gm Canada . To help repair the check engine light that came on the day I bought my truck from home another dealership. Then to also get the transmission control module fix that also came. After 3 weeks waiting to drive my dream truck it is finally home and I could be more happy with how much Capital helped me out given everything that went on behind the scenes. So thank you Koha and Stephanie.
Response from the owner:Good day Sheldon and thanks for taking the time to leave us such a great review! We will be sure to share your feedback with Stephanie and the rest of the team.
I want to thank and recognize Darshil and Brittany for the excellent service and assistance provided on the day I decided to purchase a new car. Capital has been my first option for the second time to get a new vehicle and their professionalism and fairness are most definitely appreciated. Recommended!
Response from the owner:Hi Felipe, Thank you so much for your fantastic 5-star review and for your continued loyalty to Capital Chevrolet Buick GMC! We are absolutely thrilled to hear that Darshil and Brittany provided you with excellent service, professionalism, and fairness during your recent purchase. It is wonderful to know that we were your top choice for a new vehicle for the second time. We will be sure to pass along your kind words and recognition to both Darshil and Brittany. Enjoy your new car, and please don't hesitate to reach out if you need anything else in the future!
Dee Kat
1 week ago
Jeff was great to deal with. 👍
Response from the owner:Hi Dee, thank you for the 5 star review! We're so glad to hear you had a great experience working with Jeff. We appreciate your business and hope to see you again at Capital Chevrolet Buick GMC!
Trond Aarflot
2 weeks ago
Response from the owner:Hi Trond, thank you for taking the time to leave us a rating! Hope to see you again at Capital Chevrolet Buick GMC.
Jacy Worobec
2 weeks ago
Shoutout to Lokesh my sales guy for helping me land the perfect vehicle. We had been searching for awhile for this exact unit and as soon as we came across it we knew we had to have it. He worked quickly and efficiently to make sure we had the best deal and smoothest process possible. I drove 6.5 hours to pick up this unit, and would do it all over again! Thanks Lokesh!
Response from the owner:Hi Jacy, Thank you so much for the fantastic 5-star review! We are absolutely thrilled that Lokesh was able to help you land the perfect vehicle and make the entire process smooth and efficient for you. Driving 6.5 hours to pick up your new unit is true dedication, and we are incredibly honored that you would do it all over again to work with our team! We will be sure to pass your wonderful shoutout along to Lokesh. Congratulations on the new vehicle, and thank you for choosing Capital Chevrolet Buick GMC. Enjoy the ride!
Mike Trigiani
2 weeks ago
My wife and I had a wonderful experience at Capital CHEV Buick. Craig Heuchert was the most professional sales consultant we have worked with in a major purchase. He did not over promise but over delivered. I would strongly recommend him. Capital is fortunate to have such a Pro on their team. Thank you Craig!
Response from the owner:Hi Mike, Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you and your wife had such a wonderful experience with us. We couldn't agree more—Craig is a true professional and a fantastic asset to our team. We will be sure to pass along your kind words to him. Thank you for your high recommendation and for choosing Capital Chevrolet Buick GMC. Enjoy your new vehicle!
Joshua neveu
4 weeks ago
READ BEFORE CONSIDERING CAPITAL !!!! My experience with Capital Chevrolet Buick GMC was nothing short of frustrating and disappointing, especially considering I spent 100k on a vehicle. Within hours of taking delivery, I found a broken clip inside my cup holder while wiping down the interior—an obvious issue that should have been caught long before the vehicle was handed over. When I contacted the dealership, I was given the runaround repeatedly. It was always, I’ll get back to you tomorrow with no follow-through, no accountability, and no real intention of fixing the problem. Once the deal was done, their level of care dropped to zero. The finance experience was just as concerning. The finance manager (Shub) was extremely pushy and misleading, insisting certain items could not be removed from the bill of sale. Only after I pushed back and became visibly frustrated did he suddenly manage to remove them after speaking with the used car manager. That kind of behavior makes it very hard to trust anything you’re being told during the process. I foolishly purchased the 5 year extended warranty. A month later I received my card for proof of the warrantee. Says it’s good until 2029, I contacted the dealership and sent pictures of the highlighted “72 month” extended warranty and questioned why my card states 3 years. They told me that’s because you purchased a 2024 vehicle and the warranty starts from when the previous owner purchased it and it SHOULD have been explained to me during the sale. Furious I spent money and got lied to about the duration. For a purchase of this size, you expect professionalism and integrity. Instead, I was met with delays, excuses, and tactics that felt borderline deceptive. I would never purchase a vehicle from this dealership again, and I strongly recommend others think twice before doing business here. Inspect everything thoroughly, question everything you’re told, and be prepared for the level of service to drop off completely the moment you sign.
Response from the owner:Hello Joshua, Thank you for taking the time to share your experience. Your feedback is important to us and we would appreciate the opportunity to learn more. Please contact us at customercare@capitalauto.ca with your contact information, and our management team will reach out to you directly. We look forward to speaking with you.
Jacob Kroon
4 weeks ago
Lokesh was great, professional, and very knowledgeable about the vehicles I was looking at. Tyler was awesome, and quickly available over text to answer questions I had while in the buying process. Unfortunately there was a hiccup with a rebate they had originally added to my sale, and apparently Paramedics are not eligible for the HERO discount. Despite that, the manager Kevin was able to help out a little bit, and although not perfectly satisfied I appreciated the effort. If not for the helpfulness of the team and smoothness of the process, I would have rated 4/5 due to the afformentioned discount mistake, but I do also realize it is a corporate policy not a location specific policy.
Response from the owner:Hi Jacob, thank you so much for the 5-star review! We are thrilled to hear that our team provided you with professional, knowledgeable service and made the buying process smooth for you. We sincerely apologize for the initial confusion regarding the discount eligibility and our corporate policy. We understand how that could be frustrating, but we are glad our management team was able to step in and assist where possible. We truly appreciate your understanding and your kind words about the dealership. Enjoy your new vehicle, and we hope to see you again in the future.