Customer Testimonials
Awesome all the way around, Micheal and Kevin are amazing to deal with. Answered all questions!
Response from the owner:Thank you Trish for the awesome review! We're glad to hear Michael and Kevin took great care of you and were able to answer all your questions. We appreciate your feedback and hope to work with you again!
I highly recommend Capital Chevrolet. When purchasing a vehicle, people should always check the expertise and friendliness of the service center, and this dealership excels in both areas.(especially dylan)
Their Service Advisors are consistently very friendly, and the Service Technicians' skills are far superior compared to other locations.( I am driving chevy blazer EV and this location has only true EV specialist in calgary.)
Remember, a car is a machine, and it will eventually need repairs. Therefore, it is critical to evaluate how well a dealership repairs your car and how friendly the service is when issues inevitably arise.
The overall professionalism of the Service Department is the primary reason I strongly recommend capital chevolet.
Their Service Advisors are consistently very friendly, and the Service Technicians' skills are far superior compared to other locations.( I am driving chevy blazer EV and this location has only true EV specialist in calgary.)
Remember, a car is a machine, and it will eventually need repairs. Therefore, it is critical to evaluate how well a dealership repairs your car and how friendly the service is when issues inevitably arise.
The overall professionalism of the Service Department is the primary reason I strongly recommend capital chevolet.
Response from the owner:Thank you Jaky for the great review! We’re so glad to hear you’ve had such positive experiences with our service team. Our EV specialists will really appreciate your shoutout, and it’s awesome to know we’ve earned your trust. Thanks again for the recommendation, it means a lot!
Kunal has gone above and beyond to help me get a beautiful new car from Capital! He has a lovely approach to dealing with customers & I am more than happy to recommend anyone interested in shopping for a Chevrolet, to connect with Kunal Vyas at the Lake Fraser Capital dealers in Calgary SW.
Response from the owner:Thank you so much for the wonderful review Shironmani! We’re thrilled to hear that Kunal was able to go above and beyond in helping you find your new vehicle. He truly cares about creating a comfortable, supportive experience, and your kind words mean a lot to our whole team.
We sincerely appreciate your recommendation and are grateful you chose Capital Chevrolet for your purchase. Enjoy your beautiful new car, and please don’t hesitate to reach out if there’s anything we can do for you down the road!
We sincerely appreciate your recommendation and are grateful you chose Capital Chevrolet for your purchase. Enjoy your beautiful new car, and please don’t hesitate to reach out if there’s anything we can do for you down the road!
I’m happy to report that it all got taken care of through taking full responsibility of the issue and a refund was received. I’ll continue to use this business and expect the same good service as before.
Response from the owner:Thank you for taking the time to share your experience. Your feedback is important to us and we would appreciate the opportunity to learn more. Please contact us at customercare@capitalauto.ca, and our management team will reach out to you directly.
We look forward to speaking with you.
We look forward to speaking with you.
A huge thank you to Brittney from the finance department! I was enquiring about extended warranties for my pre-owned Silverado that I purchased from another dealership. Brittney's professionalism and compassion was over and above. She was very thorough and provided options, without pressure, at a reasonable cost. I would highly recommend Brittney for all your warranty needs! Also shoutout to Richard and Dylan in the services department! Again, I highly recommend speaking with one of these gentlemen as they are very knowledgeable and truly care about your vehicles needs.
Response from the owner:Thank you for the fantastic review Sidney! We’re so glad to hear that Brittney went above and beyond with her professionalism, compassion, and clear warranty options — all without pressure. She’ll be thrilled to know she made such a positive impact.
We also appreciate your kind words about Richard and Dylan in the service department.
Thank you for the high recommendation, we truly value your trust!
We also appreciate your kind words about Richard and Dylan in the service department.
Thank you for the high recommendation, we truly value your trust!
Response from the owner:Good day and thanks for taking the time to leave us such a great review! We look forward to working with you again in the future on any and all vehicle needs.
Clair and Khloe were so great to deal with. I'd give 20 stars if I could! My 2012 Cruze unexpectedly died on me and I had to find something affordable but safe, as I have a toddler to lug around. Clair read my mind and picked out a new Trax that is absolutely perfect! Khloe was incredible at going over all the details and was a pleasure to work with! Also special shout out to Sheryl for her help with the financial side of things. Everything was made so easy and I feel so well taken care of. They truly turned a pretty crappy situation into a great experience.
Response from the owner:Thank you Val for sharing such a thoughtful review! We're so glad Clair and Khloe were able to turn a stressful situation into a great experience for you. A big thanks as well for acknowledging Sheryl’s help on the financial side. We’re thrilled you felt so well taken care of. Enjoy your new Trax, and thank you for the kind words, we’ll proudly take those 20 stars!
Got completely screwed by this place. Would not recommend. Better off trying to fix it yourself. Absolute terrible service.
Response from the owner:Thank you for taking the time to share your experience. Your feedback is important to us and we would appreciate the opportunity to learn more. Please contact us at customercare@capitalauto.ca, and our management team will reach out to you directly.
We look forward to speaking with you
We look forward to speaking with you
Bought some take off rims from them, I finally got some winter tires to get put on the rims. Had them install the tire go to pick up my truck and then they tell me the sensors in the take-off rims they sold me are not compatible with my truck. Now I have to pay another $150.00 to get new tire sensors installed. They need to do Beter training of their staff they should know before they installed the tires on my rims that 2024 sensors don't work with a 2018. I would have got new sensors for them to install before they put on tires. I told the service writer that I had just bought the take-off rimes from them.
Response from the owner:Good day and thanks for taking time to leave us your feedback. We will be sure to share your feedback with our management team.
5-Star Review for GMC Service — Dylan Sherring & Spencer (Heavy Duty Technician)
“I’ve had work done at many dealerships, but the level of service and professionalism at this GMC location is unmatched — largely because of two standout individuals: Service Consultant Dylan Sherring and Heavy Duty Technician Spencer.
Dylan delivers the kind of customer experience every dealership aims for. His communication is clear, his follow-through is consistent, and he takes complete ownership of the process from start to finish. He listens, explains everything thoroughly, and provides a level of honesty and professionalism that builds real trust. Every visit feels smooth, transparent, and handled with care because of him.
On the technical side, Spencer’s work is exceptional. It’s rare today to find a heavy-duty mechanic with both deep expertise and the pride to get every detail right. The quality of his workmanship is evident in the way the vehicle performs after it leaves the shop. His skill, accuracy, and dedication to doing the job properly give you complete confidence that your vehicle is in the right hands.
Together, Dylan and Spencer set a standard that reflects incredibly well on this dealership and on the GMC brand as a whole. Because of the consistency and integrity of these two individuals, this location has earned my long-term loyalty.
To management: Dylan and Spencer are outstanding assets to your team.”
“I’ve had work done at many dealerships, but the level of service and professionalism at this GMC location is unmatched — largely because of two standout individuals: Service Consultant Dylan Sherring and Heavy Duty Technician Spencer.
Dylan delivers the kind of customer experience every dealership aims for. His communication is clear, his follow-through is consistent, and he takes complete ownership of the process from start to finish. He listens, explains everything thoroughly, and provides a level of honesty and professionalism that builds real trust. Every visit feels smooth, transparent, and handled with care because of him.
On the technical side, Spencer’s work is exceptional. It’s rare today to find a heavy-duty mechanic with both deep expertise and the pride to get every detail right. The quality of his workmanship is evident in the way the vehicle performs after it leaves the shop. His skill, accuracy, and dedication to doing the job properly give you complete confidence that your vehicle is in the right hands.
Together, Dylan and Spencer set a standard that reflects incredibly well on this dealership and on the GMC brand as a whole. Because of the consistency and integrity of these two individuals, this location has earned my long-term loyalty.
To management: Dylan and Spencer are outstanding assets to your team.”
Response from the owner:Good day Logan and thanks for taking the time to leave us such a great review! We are very happy to hear that Dylan and Spencer were able to provide you with the quality of service you deserve as a Capital guest. We look forward to working with you again in the future on any and all vehicle needs.
